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Tuesday, September 07, 2010

iTune Ping難道是孤島中的孤鳥?

上週iTune 10風光引進Ping音樂社群功能,兩天有100萬用戶蜂擁而至,沒幾天美國各大新聞編輯紛紛唱衰Ping,很多人開始懷疑蘋果是否要踏入Google Wave的後塵,成為社交網站史上又一齣歹戲拖棚,還是有可能力挽狂瀾東山再起?

音樂社交橋頭堡,Facebook連個油水沒得撈,蘋果憑什麼獨占鼇頭穩穩站好前面發號司令? 我們眼睜睜看著Facebook connect功能形同虛設,Steve Jobs與Mark Zuckerberg還沒達成協議,用戶已經耐不了性子,用搜尋來找Friend? Celebrities? 這可能是社交網站最大的夢魘,竟然會發生在Ping,難道沒有Facebook加持,蘋果不會設計Mail或聯絡人匯入,呆呆地鍵入朋友可能的名字,難保不會出現一長串冒名者,更別說Account ID取綽號或易名,哪來時間一個一個人肉搜索呢?

蘋果既然要號召樂迷集結,卻在iTune Store以外另闢討論區,真的匪夷所思。用戶無法分享播放清單,也不能直接評論於iTune線上購買專輯,Ping儼然成了某些特定藝人專區,據聞「用戶在購買某首歌或某張專輯之前,沒有下評比或標示喜歡,是無法隨意增加評論或更新狀態」,若謠言屬實,這對很多想從Ping發掘多元甚至niche音樂的人來說,無疑是晴天霹靂的消息,誰願意只是錦上添花follow女神卡卡而已,應該還有很多歌手或團體值得關注吧。

各大科技版編輯的評論毫不留情質疑Ping的未來,如Gizmodo網站Matt說:"I don't buy music from iTunes, and neither do most of my friends. So, even though I use iTunes everyday, because of its singular integration with the iTunes Store, Ping doesn't actually tie into the way I use music at all. That renders it slightly better than useless." 一針見血講中iTune的封閉,連我朋友都沒有上iTune購買專輯的習慣,我怎能期待在Ping找到知音,除非有類似Facebook遊戲或累積積分的機制,吸引更多非iTune族群加入,不然iTune只限於蘋果迷,或該說是蘋果迷中的音迷。

Fortune雜誌一篇《Can Ping be Saved》的文章,列出對Ping埋怨10大意見:

  1. Fix the navigation system, starting with a back button [UPDATE: back and forward buttons were added on Saturday]
  2. Keep out the spammers and scam artists [UPDATE: By Monday, the spam had all but disappeared]
  3. Expand the "Music I Like" choices beyond three genres and 10 songs
  4. Link Ping to our libraries so we can "like" the songs we're listening to, not just the ones we bought on iTunes
  5. Add simple ways to find out what our friends are listening to
  6. Create a mechanism for sharing playlists, ratings, number of plays, etc.
  7. Come to terms with Mark Zuckerberg and restore the Facebook Connect button
  8. Add other ways to bring in people we know -- from mail lists, people we follow on Twitter, etc.
  9. Allow cross-linking so that iTunes pings turn up in Facebook, Twitter, MySpace, etc.
  10. Let ordinary users -- not just celebrities -- post notes, pictures, songs, etc.

當務之急還是請老賈趕快跟小馬趕快達成協議,讓Ping走出象牙塔,擁抱更多人喜愛的社群環境,要不然像我就是卡在帳號申請,心想還要線上找朋友,心一寒就興趣缺缺,便不當Ping是當前分享音樂的最好場所。然而Ping的出發點依舊是最讚的,只要放下蘋果自傲的成見,協助更多用戶解決介面、想看到的功能,聆聽社交用戶最簡單要求的心聲,我想不久才有更多人游向這座孤島,而不是生人勿進的專區。

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